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  • What are your methods of payment?
    We accept private pay, long term insurance, VA Aid and Attendance, Workers' Compensation, and many more! Please contact us if your preferred method is not listed.
  • Are home health services offered on the weekends or holidays?
    Yes. Services are offered 24 hours a day, 7 days a week including holidays. Services will be provided for the hours and days requested by the client, and in accordance with the terms of their service agreement.
  • What safety protocols are in place to ensure the health and physical safety of my family member or me?
    We are committed to health and safety of our clients, their families, and our staff. Health Safety: Routine health screenings, including Tuberculosis (TB) and Coronavirus (COVID) tests are required for all staff with direct contact with clients. Any staff member who tests positive will need medical clearance or a negative test prior to returning to work. Additionally, we ask clients and their families to inform our office if anyone in the home tests positive for COVID. Physical Safety: Balanced Care will conduct a full background check, to the extent permitted by Federal, state and local laws, on candidates seeking employment. Staff are only hired upon successfully passing background checks, confirmation of references, and passing drug screenings.
  • I’m interested in home health services. How do I get started?
    You can contact using any method below to discuss your needs: Phone: 404-508-8957 Email: We will set up an in-home consultation to discuss your needs and FREE initial assessment with a registered nurse to develop your care plan.
  • Are there any upfront costs?
    No. Payment is due after services are rendered according to your care plan.
  • Am I required to sign a long-term contract?
    No. Balanced Care does not require clients to sign long-term contracts. Clients are only asked to sign a Service Agreement to confirm their commitment to have services rendered for specific days and times. As needs change, we will work with clients to reassess needs as changes may arise. If for any reason you need to cancel services, we request notice up to 24 hours in advance of a scheduled visit.
  • I live in GA. Can you provide care for my family?
    Balanced Care currently serves patients living in the following GA counties: Cherokee, Clayton, Cobb, Dekalb, Douglas, Fayette, Fulton, Gwinnett, Henry, and Rockdale.
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